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User Agreement

1. Terms and conditions

1.1. Applicable definitions:
Seller — OMUT Jewelry Ltd
PSRN 1167746068335
115114, Russia, Moscow, Paveletskaya embankment 2/4.
Seller — Sole trader Koval A.N. PSRN 317762700036796 150035, Russia, Yaroslavl, Kalinina 37/6, flat #5
Online-store (the “Website”) shall mean Website located at omut.jewelry for providing Buyer with online facility to choose Goods and further acquire from Seller.
Buyer shall mean the individual who use Online store services and purchase Goods under the contract of retail purchase and sale with Seller.
Parties — Buyer and Seller
Order — Buyer’s request for purchase, and if necessary, for delivery of Goods expressly specified by Seller on Website, submitted with the observance of the rules stipulated by these Terms and Conditions.
Courier — representative of Seller (or carrier organization delivered Goods under the contract with Seller), authorised to carry out transfer of Goods to Buyer and money transactions.

1.2. Upon registration in Online store and in each case of placing Order Buyer consents to accept these Terms and Conditions applied to relationships of Parties in case of choosing goods and further concluding retail purchase and sale.

1.3. Relationships of Parties are governed by the Civil Code of the Russian Federation, the Law of the Russian Federation “On Protection of Consumer’s Rights”, other legal acts regulating the sphere of retail and long-distance trade.

1.4. Seller reserve the right to unilaterally change these Terms and Conditions at any time, without notice. Buyer’s registration and/(or) placing Order in Online store means that Buyer has read, understood, and agree to abide by these Terms and Conditions.
2. Buyer’s registration

2.1. Buyer’s Registration in Online store is prerequisite for placing Order. Further Seller shall send information to Buyer according to Details provided by Buyer during registration in the section “Contact Information”: address, phone number and e-mail address (e-mail). Sending information to Buyer by forwarding sms messages to the phone number provided by Buyer during registration is valid.

2.2. Buyer’s registration shall be executed by the procedure provided for Website, and after completion of registration, Seller shall send a notice with login and password by Buyer’s e-mail address.

2.3. Buyer is also informed through “My Account” tab, in particular, the status of Order is reflected in the “Orders” subsection. If necessary to change registration information, including login and password, Buyer uses the subsection “Profile”.

2.4. Buyer assumes all responsibility for the accuracy of the data provided during registration in Online store and also the use of login and password by third parties.

2.5 In the event of Buyer’s suspicions about the possibility of unauthorized use of login and password, Buyer must promptly change login and password.
3. Order Placement

3.1. All information about Goods published on Website is for informational purpose only and does not fully reflect the applicable information about quality and characteristics of Goods. For detailed information about Goods, Buyer can contact Seller via email shop@omut.jewelry.

3.2. Buyer shall place Order and select one of the ways of its transmission to Seller based on information about Goods displayed on Website.

3.3. Placement and transmission of Order shall be executed according to the procedure identified on Website, and is completed by sending confirmation of Order acceptance via Website tab “My Account” and also by Buyer’s email or by phone.

3.4. Along with information about Goods, Buyer provides Seller the following information:
  • Buyer’s full name or person whom Buyer designated to receive Order (here in after — Order Recipient);
  • delivery address;
  • phone number;
  • e-mail address.
3.5. Seller shall inform Buyer about Order status by email or by phone, as well as through Website tab “My Account”. Upon Order transfer to courier service, Buyer is entitled to request a tracking number, contact information of courier service and other data using which Order can be tracked until its receiving.

3.6. Seller is entitled to cancel Buyer’s Order or exclude some items from Order in the absence of the ordered Goods at Seller (its suppliers) with an obligatory notification of Buyer by phone or email.

3.7. In the event of Order cancellation or exclusion of some items from Order, funds received by Seller in the prepaid transaction, including shipping costs, in full or in part, shall be refunded to Buyer within 10 business days from the date of receipt of the refund application.
4. Terms of transfer and order delivery

4.1. Contract of retail purchase and sale between Buyer and Seller shall be deemed to be concluded on conditions specified in these Term and Conditions, at the time of issuing by courier service to Buyer sales receipt or other document confirming the payment of Goods. The risk of accidental loss of or damage to Goods shall pass to Buyer from the moment of Order Delivery, which is confirmed by the signature of Buyer (Order Recipient or any other person who in accordance with these Terms and Conditions is entitled to receive Goods) in the document evidencing Goods transfer.

4.2. The transfer of Goods purchased in Online store, shall be executed by method chosen by Buyer:
  • receipt of Order by Buyer (personal Pickup);
  • delivery to Buyer’s provided address.
Detailed delivery terms and conditions can be found in the relevant section “Delivery”.

4.3. In the event of receiving Order, Buyer shall check appearance, quantity, packaging of Goods, quantity compliance of item and complete range of Order.

4.4. Upon the delivery Order shall be given to Buyer or Order Recipient. In case of their absence at the place of delivery, Order shall be given to person presenting the printed confirmation of Order acceptance by Seller and paid for Goods.
4.5. In case of prepayment of Goods courier service shall give Order to the person provided payment document, upon presenting passport (or other personal identification document) of the person to complete the document confirming transfer of Goods with full name and passport details.

4.6. Upon personal Pickup by Buyer, goods storage made at outlets within 3 days from the date of confirmation of Order acceptance. If Buyer is unable to accept Goods within specified term, Seller shall cancel Order. In case of prepayment of such Order, funds shall be refunded to Buyer in accordance with the procedures specified in clause 3.6. of these Terms and Conditions.
5. Price of Goods and terms of payment

5.1. The Seller reserves the right to unilaterally change the price of Goods. The Seller does not guarantee availability for Goods displayed on Website. Change of the price of Goods doesn’t apply to Goods, Order for which was accepted by Seller, except for the cases stipulated by these Terms and Conditions.

5.2. Methods of Order payment are indicated on Website under “Payment” tab.

5.3. Upon detection of incorrect pricing of Goods Seller shall promptly notify Buyer about cancellation of confirmation of Order acceptance for such goods in accordance with the procedures specified in clause 3.6. of these Terms and Conditions. In case of prepayment of canceled Order, the funds received in payment for Goods shall be returned to Buyer in accordance with the procedures specified in clause 3.7. of these Terms and Conditions.

5.4. Seller is entitled to apply discount to Goods price (services cost, including shipping), various bonuses and promotions, as well as to alter and cancel them unilaterally at any time.

5.5. In the event of Buyer’s breaches of Order payment terms and/(or) unreasonable refusal to accept Order, Seller is entitled to unilaterally change these Terms applicable for such Buyer in terms of further order payments. Buyer’s registration and/(or) placing Order in Online store means that Buyer has read and agrees to the use of these Terms and Conditions.
6. PRIVACY POLICY

BY SUBMITTING THEIR PERSONAL DATA, THE BUYER AGREES TO THE PROCESSING, STORAGE AND USE OF THEIR PERSONAL DATA ON THE BASIS OF FEDERAL LAW NO. 152-FZ "ON PERSONAL DATA" OF 27.07.2006. FOR THE FOLLOWING PURPOSES:
- USER REGISTRATION ON THE SITE
- IMPLEMENTATION OF CUSTOMER SUPPORT
- GETTING INFORMATION ABOUT MARKETING EVENTS BY THE USER
- FULFILLMENT OF THE SELLER'S OBLIGATIONS TO THE BUYER
- CONDUCTING AUDITS AND OTHER INTERNAL RESEARCH TO IMPROVE THE QUALITY OF SERVICES PROVIDED.

PERSONAL DATA REFERS TO ANY PERSONAL INFORMATION THAT ALLOWS YOU TO IDENTIFY THE BUYER, SUCH AS:
- LAST NAME, FIRST NAME, PATRONYMIC
- DATE OF BIRTH
- CONTACT PHONE NUMBER
- EMAIL ADDRESS
- POSTAL ADDRESS

PERSONAL DATA OF BUYERS IS STORED EXCLUSIVELY ON ELECTRONIC MEDIA AND PROCESSED USING AUTOMATED SYSTEMS, EXCEPT IN CASES WHERE NON-AUTOMATED PROCESSING OF PERSONAL DATA IS NECESSARY IN CONNECTION WITH THE IMPLEMENTATION OF LEGAL REQUIREMENTS.
THE SELLER UNDERTAKES NOT TO TRANSFER THE RECEIVED PERSONAL DATA TO THIRD PARTIES, EXCEPT FOR THE FOLLOWING CASES:
- AT THE REQUEST OF THE AUTHORIZED STATE AUTHORITIES OF THE RUSSIAN FEDERATION ONLY ON THE GROUNDS AND IN ACCORDANCE WITH THE PROCEDURE ESTABLISHED BY THE LEGISLATION OF THE RUSSIAN FEDERATION
- STRATEGIC PARTNERS WHO WORK WITH THE SELLER TO PROVIDE PRODUCTS AND SERVICES, OR THOSE WHO HELP THE SELLER TO SELL PRODUCTS AND SERVICES TO CONSUMERS.

WE PROVIDE THIRD PARTIES WITH THE MINIMUM AMOUNT OF PERSONAL DATA NECESSARY ONLY TO PROVIDE THE REQUIRED SERVICE OR CONDUCT THE NECESSARY TRANSACTION.

THE SELLER RESERVES THE RIGHT TO MAKE UNILATERAL CHANGES TO THESE RULES, PROVIDED THAT THE CHANGES DO NOT CONTRADICT THE CURRENT LEGISLATION OF THE RUSSIAN FEDERATION. CHANGES TO THE TERMS OF THESE TERMS WILL TAKE EFFECT AFTER THEY ARE PUBLISHED ON THE WEBSITE.
7. PAYMENT SECURITY

YOU CAN PAY FOR YOUR ORDER USING BANK CARDS OF THE INTERNATIONAL PAYMENT SYSTEMS VISA INTERNATIONAL AND MASTERCARD INTERNATIONAL. WHEN PAYING WITH A BANK CARD, THE SECURITY OF PAYMENTS IS GUARANTEED BY THE BEST2PAY PROCESSING CENTER.

PAYMENTS ARE ACCEPTED VIA A SECURE SECURE CONNECTION USING THE TLS 1 PROTOCOL.2. BEST2PAY COMPLIES WITH THE INTERNATIONAL PCI DSS REQUIREMENTS TO ENSURE THE SECURE PROCESSING OF THE PAYER'S BANK CARD DETAILS. YOUR CONFIDENTIAL DATA REQUIRED FOR PAYMENT (CARD DETAILS, REGISTRATION DATA, ETC.) IS NOT RECEIVED IN THE ONLINE STORE, THEIR PROCESSING IS PERFORMED ON THE SIDE OF THE BEST2PAY PROCESSING CENTER AND IS FULLY PROTECTED. NO ONE, INCLUDING THE ONLINE STORE WWW.OMUT.JEWELRY, CANNOT OBTAIN THE PAYER'S BANK AND PERSONAL DATA.

WHEN PAYING FOR AN ORDER WITH A BANK CARD, THE REFUND IS MADE TO THE SAME CARD FROM WHICH THE PAYMENT WAS MADE.
8. Additional Terms

8.1. All rights for materials making up Website content are owned by Seller or its partners. Any use is allowed only with Seller’s express prior written consent.

8.2. The Seller is entitled to transfer to third parties its rights and obligations arising from the relationships with Buyer through the use by the latter of Online store services and purchasing Goods.

8.3. Seller undertakes to comply the requirements of the Federal Law “On Personal Data” and other regulatory legal acts regulating the processing of personal data. By registration at Website or by phone, Buyer consents to the processing of personal data by Seller, also for the purpose of promoting Goods and services.

8.4. Disputes settlement shall be resolved in accordance with the pre-court complaint procedure by submitting a written complaint. Prior to submitting complaint Buyer may apply to Seller for clarification via any convenient way. Failing agreement, dispute between Parties shall be resolved in accordance with the current legislation of the Russian Federation.